SHIPPING & RETURNS
Thank you for shopping online at Lena Zaric Jewelry.
All items are handmade and made to order. All shipments have a turnaround time of 2 - 3 weeks. You will receive an email once the order is placed and when the order is shipped.
All online orders are shipped via UPS 2day with insurance and signature request at a flat rate shipping charge of $20.00. Any additional charges will apply for rush orders and international orders are $100 flat rate and shipped via Fed Ex International.
*Custom orders take 4 - 6 weeks to produce depending on the availability of the materials and amount of labor required.
*Orders are shipped via UPS 2-day shipping, fully insured and signature required at a flat rate of $20 or international rate of $100.
All pieces are made to order and are handmade. It is recommended that you confirm ring sizes, and chain lengths before placing an online order.
- Resized items, custom pieces, and special orders are final sale
- All sale items and sample items are final sale.
- All International orders are final sale
If an item shipped to you is defective, you may return it within the first 7 days after receipt. We will make necessary repairs to the item and return it to you. You are responsible for shipping costs associated with any such returns, and we recommend that you insure any shipments for up to the value of the returned item.